NOC / FIELD TECHNICIAN

美国 全职

职位描述

Responsibility
 Being the first responder to all alerts and problem reports while managing communications between departments and handling crisis documentation and dissemination after the fact
 Responding to and resolving tickets logged both internally and externally
 Performing general system administration duties including OS patching and upgrades,batch job monitoring, system and hardware diagnostics, and other activities to ensure optimal health and performance of all systems as required
 System Administration of customer environments, both physical and virtual, for managed and dedicated hosting clients
 Assisting senior level staff to configure customer requirements
 Escalating critical incidents to senior level staff for resolution
 Physical deployment of network devices, servers, cables, etc.
 Assembling server hardware for deployment and OS installation

Requirements
 Willing to work/assist others with daily data center operations
 BS in Computer Science/Engineering, or relevant engineering/science fields
 A keen analytical and structured approach to problem solving
 Willingness to learn in a fast-paced environment
 Strong communication skills
 Excellent documentation skills
 Proven ability to work independently
 A dedication to customer satisfaction
 Schedule flexibility with ability to work non-standard business hours
 Must be able to multitask efficiently
 Must be able to lift 50 lbs.
 Ability to travel 10% of the time, including international if necessary
 Available on a 24x7 on-call basis to debug and troubleshoot production issues, as well as after-hours deployments
 Highly responsible, self-motivated, and able to thrive in an energetic, fast pace, high growth, entrepreneurial environment
 Strong team player who can build strong relationships at all levels of the organization
 Have excellent communication skills - written, verbal, presentation and interpersonal
 Must be a US Citizen or Green Card holder
 Must speak and read Mandarin

What We Offer
Preferred...
 Experience administering Windows Servers (2k3 – 2k12) AND Linux (RHEL / CentOS)
systems and networks
 Experience with Linux AND Windows server OS and applications
 Experience troubleshooting OS and Hardware issues
 Experience supporting existing infrastructure
 Experience resolving client requests in a timely manner
 Strong troubleshooting skills
 Previous Network Operations Center experience
QUANTIL NETWORKS INC offers competitive salaries with demonstrated experience.

Note
 Medical, Dental and Vision Plan
 Paid vacations and holidays
 401K plan

申请方式

https://www.we-career.com/job/detail/TbSoSoe6fLWeoH3D4

在线留言

联系我们

中国北京

海淀区西小口路66号
中关村东升科技园
D-3栋209室

+86 (010) 82176366
www.junuotech.com
zhangjing@junuotech.com

周一至周五 9am - 6pm

美国洛杉矶

8605 Santa Monica Blvd
Los Angeles, CA 90069-4109
USA

www.junuotech.com
chenlei@junuotech.com

周一至周五 9am - 6pm